The Paradox of Empowerment

It has become such a cliche for “empowerment” to be viewed as the utmost in effective leadership.  “Micromanagement” is the…

What a naval crew mess table and stained tablecloth can teach us about effectiveness…

The signing of the Japanese Instrument of Surrender, ending the Second World War, took place on board the battleship USS…

How many hours per week does a manager have to get their job done? 40? 45? 50? Careful – it’s a trick question!

By definition, a manager is a person whose job includes responsibility for a group of people who report to her…

The people, stupid!

Just like James Carville’s famous reminder about the economy to his candidate in the 1992 presidential campaign, this phrase flashes…

You won’t get answers from sales reports!

It is sometimes easy to draw conclusions from a seemingly thorough analysis of sales reports.  But, sales reports can’t tell…

The Most Forgotten Management Tool? To-do lists!

Perhaps the concept of using to-do lists is such a given that it doesn’t warrant discussion.  But is it a…

When Good Goals Go Bad

What damage can we cause when we over-emphasize certain goals without good controls? I was in a major department store…

Jimmy Buffet On Management & Execution

Everybody has heard the Jimmy Buffet song Margaritaville, right?  In the final line of the famous chorus Jimmy sings, “I…

Goodreads Giveaway – win a copy of The Retail Management Formula

Enter to win a copy of The Retail Management Formula, A Navigational Guide To Consistently Effective Retail Management by visiting Goodreads.com and…

Rock star Mick Jones on Retail Management

Mick Jones of The Clash and Big Audio Dynamite fame said in his 1991 #1 hit “Rush”, “Situation no win;…

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